Curo Integrations

Integrating your telephone system with your CRM

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    Application Integration

    Integrating your telephone system with your CRM or business systems can provide significant productivity gains to your organisation, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically make your handset dial the number. sipdesk Communicator can provide Application Integration through the following methods:

    CRM Features

    Caller Preview

    Displays the caller's name in the Preview or Phone window when a match against it is found in the integrated business application(s).

    Contact Popping

    Click the business application's icon in the Phone or Preview window and the caller's contact record is opened directly in the integrated business application.

    Contact Searching

    Concurrently searches the integrated business applications and enables Contact Popping or Click to Dial from the results.

    Activity Logging

    Manually or automatically creates an activity record of a call received within the integrated business application and allows addition of notes.

    Click to Dial

    Makes it possible to dial directly from the business application. The exact method varies between business applications.

    Microsoft Teams Integration

    We have fully integrated Microsoft teams with our Curo IP phone system, giving you the full functionality of our phone system, keeping your numbers and handsets on your desk, utilising advance tools such as Contact Centre, compliant call recording and wallboards. Where teams lacks, Curo IP delivers allowing you to keep you internal Microsoft focus with added functionality.

    See how it works for your business

    A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.

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